FAQ

We do not have surge pricing like other e-hailing platforms. Wakajugbe believes in consistent pricing and our costs are always fixed regardless of time.

No you don’t need to have any minimum amount on your wallet to book ride as you can also pay with cash.

FAQ FOR PRICING & PAYMENTS

Download the Wakajugbe app from google playstore or app store, register with your phone number, and once you are verified, you can start riding.

To book a ride, open the app, enter your destination, and select your preferred ride option. Confirm the booking, and your driver will be on the way.

You can cancel your ride without any charges if done within a certain time frame.

 

Once your ride is confirmed, you’ll be able to contact your driver directly through the in-app chat or by calling the provided phone number.

Yes, we priorities safety. Our app provides real-time tracking, driver details, and an SOS button in case of emergencies.

The number of passengers and luggage capacity depends on the type of ride you choose. Please check the ride details before confirming.

FAQ FOR CUSTOMER

To become a driver, download the app, sign up, and complete the registration process. Once approved, you can start accepting ride requests.

You will need to provide valid identification, driver’s license, vehicle registration and road worthiness during the registration process.

Yes, you have the flexibility to choose your working hours. Log in to the app when you’re available to accept ride requests.

The app provides an inbuilt turn-by-turn navigation system. Simply tap on the Director button for directions to the rider’s pickup location.

Earnings are deposited into your account weekly. You can check your earnings in the app’s earnings tab.

We have various categories of drivers depending on the condition of your vehicle. This include Kabu Kabu (Cars Without AC), Chairman (Cars with AC), and Executive that is SUV Cars. We also accept Trucks and  Keke Napep in specific locations. Wakajugbe also accept vehicles older than 2000 model in good condition.

FAQ FOR DRIVERS